Friday, September 10, 2010

I LOVE Packard Children's Hospital at Stanford!

For those of you who know me well, I am a huge stickler for customer service, efficiency, organization, etc.  With that in mind, let me say that I am overwhelmed by the AWESOMENESS of our nurses and the teams of people at Stanford hospital.  We have loved every single nurse we have had (except one) and have been floored by how much attention we have gotten from the nurses up through to the attendings.

We've had a resident sit down with Alan to explain Clara's labs so that, when he gets daily print outs, he can interpret them.  We've had one Oncology attending print the full protocol for Clara's treatment plus recently published studies on AML (somewhere around 500 pages) so that Alan could read as much as he wants.  We've had the most senior PICU attending (who was responsible for Clara both times she was in the PICU) personally come to visit yesterday just to follow up and see if she looked as good as the stats in the computer were saying.  We've had nurses who soothed Clara to sleep by bundling her in a pillow and blankets with Clara's swaddler against her nose so it would smell like home and not the hospital.  When Clara was at her worst with tubes, IVs and catheters all over her, that same nurse made a bow with purple tape to put against her head IV.  (I was honestly sad to see the head IV go away because the make-shift bow went with it.)

1 comment:

Mom/Mimi/Mama Deb said...

Loved the bow! I kept forgetting there was an IV under it. They even catered to her middle name (Violet) by making it purple...although the nurse probably had no idea. In fact, Stanford has purple stuff everywhere! Even purple flowering trees we call Clara trees.

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